Please contact hello@bettersmile.asia as soon as possible. We may be able to change the delivery address for you if your order is not processed by our warehouse yet. Remember that our warehouse arranges for dispatch very soon after orders are received.

We will send you an as soon as your order is fulfilled. This email will contain your receipt and shipping information. You’ll be able to track your order on your devices using the tracking link or tracking number withNinjaVan. Don’t freak out if you haven’t received an email yet. It will come once your order gets dispatched.

*Please note that tracking can take around 24 hours to update after dispatch.

We will not be able to edit or cancel your order once it is made because of how quickly we dispatch our orders. Fortunately, we are sure you will have a positive experience with BetterSmile. In any case, we offer a refund program which you can read more about here